Leslie was incredible to work with. She was not even our original agent, but due to Covid, she stepped in and was invaluable in assisting my wife and I in recouping most of our deposit. She was very communicative and always responded within a few hours to any questions. She also took the lead in contacting and moving along the process with the travel insurance company we purchased a policy from, sometimes proactively without hearing from myself beforehand for an update. She really had our best interests in mind and went above and beyond to help anyway she could. I would 100% recommend Leslie for any future needs to my friends and family!
Peter Sullivan
Annapolis, Maryland
Over the years it has been great working with Janetta. It was especially great this time with our cruise getting cancelled twice and then she was able to quickly rebook my family on a great vacation. She is the best and always upbeat and informative.
Joe
Fairfield, PA
We have worked with Shirley for over five years on countless trips without ever experiencing a mishap or disappointment in her performance or recommendations. She is responsive, caring, and knowledgeable. In her dealings with us, we believe our best interests have always been paramount. Her demeanor is professional and friendly at the same time even when handling difficult situations and experiences. Our most recent tip involved a cruise for 14 adult family members coming from all over the country. Shirley planned it to perfection, to include travel to and from, the arrival the evening before cruise departure, and the accommodations aboard the ship. it was a challenge for her, I am sure, but as always, she did not let us down in any form or manner. When two of our family members approached us at the end of the cruise and declared that it had been the best time of their lives, we immediately thought that Shirley deserved as much credit as us. She is the best
Jean and Ray
Urbanna, Virginia